Gypsy sync error messages when updating
If you continue to experience the same error after following the steps above, please follow the instructions below to deactivate, then re-activate your license.
Using the Installation Center (available for download here) Once within the product chunks directory, locate the ".ewui" file (instruments update) or the ".ewus" file (samples update) for the product.
Hover your mouse over the product and click on the gear icon that appears. This will bring up a window that asks you to choose the location to deactivate from. Please note: For Composer Cloud users subscribed to All Collections, you only need to deactivate one product within the collection to deactivate the Composer Cloud license.
Now it's time to activate your license(s) on the new computer.
If you are unsure, compare the version number with that on the support site, and download the latest updates if necessary: When the window asks you to "Select the Instrument Directory" for the product, navigate to the Instrument folder (within the Main Library folder), highlight it, and click "Open" 3.
Now, click on the ‘Update Instruments’ option in the same Gear icon menu options in step 2.
If your license(s) are activated on the computer you're moving from (called a machine license) you'll need to deactivate the existing machine license first, then activate it to the new computer.
To deactivate an existing machine license, launch the Installation Center on your old computer, and go to a product in the list.
If you have not installed PLAY before, the PLAY software update will install the PLAY VST plugin into the following default location: Simply copy the “play_VST_x64.dll” from this default directory above and paste it into the VST plugin directory that your preferred DAW uses.
Make sure the SSD is connected using either a USB 3.0 or Thunderbolt connection for external enclosures.